Digitization is the process of converting information from analog into a digital (i.e. computer-readable) format. It increases the efficiency of business processes. In the field of commodity/energy trading, C/ETRM systems provide a solution to accomplish this. To further improve the efficiency and speed of those work flows, Robotic Process Automation (RPA) is being introduced to reduce or eliminate the repetitive processes through a virtual worker, especially the routine and rules-driven tasks in the back office. However, to enable configuration of the virtual worker or robot, the business process must be digital and automated. Yet, surveys reveal that manual processes with little armies of settlement analyst’s are still very common in the back office. You can’t put the cart before the horse: you need to digitize before you robotize!